All of our styles are made with infinite care and are inspected before being shipped to ensure the highest quality garments are being sent to you. In the unlikely event that the item is faulty, or you are unhappy with your order, you can return it within 14 days from the date of delivery to be replaced or refunded. 

*Please note that the product must be returned unused and in original Clemmie Rose packaging including all tags. Refunds will not be accepted unless the garment is unworn and in the same condition as when it was dispatched. Returns that are damaged or altered may not be accepted. 

Please return any items to the below address ensuring you include your name, order number and reason for return. Please also obtain proof of postage: CLEMENTINE, 80 Thorpebank Road, London, W12 0PQ

All items will be the senders responsibility until they find their way back to our customer care department. We shall not accept liability for items that are lost or damaged in transit.

All items discounted or purchased on sale are final sale and cannot be returned. You are able to exchange for your preferred size but returns are not applicable in this instance. 

CLEMENTINE is not responsible for the shipping costs of your return or exchange item/s.

For any further queries please contact



If you wish to exchange an item, for another size or colour, you may do this subject to availability of other sizes and colours. Please email us at and we will be more than happy to help you.